Thank you for shopping with Canadian Club Cigarettes. Please read our policies carefully before making a purchase.
Due to the nature of our products, Canadian Club Cigarettes does not accept returns, exchanges, or offer refunds on any purchases. This includes, but is not limited to, dissatisfaction with the product, incorrect orders placed by the customer, or change-of-mind situations.
We only offer replacements or refunds for products that arrive damaged due to a manufacturing defect. Damage incurred during transit (via Canada Post or any third-party courier) is not the responsibility of Canadian Club Cigarettes.
If your product arrives damaged:
Contact us within 48 hours of delivery
Email cccsales604@gmail.com with your order number, photos of the damage, and a description of the issue
Refunds or replacements are issued at our sole discretion. We may request that the item be returned before a final decision is made.
Once your package leaves our facility, Canadian Club Cigarettes is not responsible for:
Lost or stolen packages
Delivery delays
Damage caused during shipping
Incorrect shipping information provided at checkout
If your package is lost or stolen, please contact the shipping carrier directly to file a claim.
By purchasing from Canadian Club Cigarettes, you confirm the following:
You are 19 years of age or older, or the legal age to purchase nicotine products in your province or territory.
You are aware of and accept the health risks associated with the use of tobacco and nicotine-based products.
Canadian Club Cigarettes is not liable for any health issues, adverse reactions, or consequences arising from the use or misuse of our products, including but not limited to cigarettes, nicotine vapes, and nicotine pouches. Always consult a healthcare professional if you have questions regarding nicotine use.
For questions or concerns related to your order, please contact us at:
📩 cccsales604@gmail.com
At Canadian Club Cigarettes, we respect your privacy. This policy explains how we collect, use, and protect your personal information.
When you make a purchase from our store, we may collect:
Your name, billing/shipping address
Email address and phone number
Payment details (processed securely through trusted third-party providers)
Order details and history
We use your information to:
Process and fulfill orders
Communicate with you regarding your order
Improve our website and customer service
Meet legal and regulatory requirements
We do not sell, rent, or share your personal information with outside parties except where necessary to complete your transaction (e.g., payment processing, shipping).
We take appropriate measures to safeguard your personal data. However, no online platform is completely immune to risks. By using our site, you acknowledge and accept this risk.
Canadian Club Cigarettes reserves the right to modify these policies at any time. Updates will be posted on this page with a revised effective date.
If you have questions about our Return, Refund, or Privacy Policies, please reach out to:
📩 cccsales604@gmail.com
© 2025 Canadian Club Cigarettes. All rights reserved. Must be 19+ to purchase.
