Contact - Canadian Club Cigarettes

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CONTACT US

We’re here to help.

For any questions about your order, product inquiries, shipping updates, or complaints, feel free to reach out to us:

📧 Email: cccsales604@gmail.com

We aim to respond within 24–48 hours, Monday through Friday.

FAQ'S

Do you ship across Canada?

Yes, we ship nicotine pouches, vapes, and cigarettes Canada-wide.

Is shipping free?

Yes — enjoy free shipping on orders over $199 (before tax). Standard shipping fees apply to smaller orders.

How long does delivery take?

Delivery typically takes 2–7 business days, depending on your location. You’ll receive a tracking number once your order is processed.

Do I need to show ID?

Yes. By law, you must be 19+ to purchase tobacco or nicotine products in Canada. Valid government-issued photo ID may be required upon delivery.

What payment methods do you accept?

We only accept Interac e-Transfers at this time. Details will be provided during checkout.

Can I return or exchange a product?

Due to the nature of our products, we do not accept returns or exchanges unless an item is defective or you received the wrong order. Please contact us immediately if there’s an issue.

My package didn’t arrive — what should I do?

First, check your tracking link. If it’s delayed or shows as delivered but you haven’t received it, email us at cccsales604@gmail.com and we’ll assist you.

CONTACT US

cccsales604@gmail.com

PRIVACY POLICY

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